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In accordance with the provisions of Articles L.612-1 et seq. of the French Consumer Code, you have the possibility, in the event of a dispute, to have recourse free of charge to the Consumer Mediator at the Conseil National des Barreaux (CNB), whose contact details are as follows CNB, Consumer Mediator, 180 boulevard Haussmann - 75008 PARIS.
For more information, you can connect to the platform :
https://www.economie.gouv.fr/mediation-conso

Our fee policy is based on transparency, which is the immutable foundation of the client relationship that has carried our firm for 50 years. We personalize our billing methods according to the nature of the case. We establish and propose provisional budgets, based on the time spent, and in certain cases we propose packages, subscriptions or fees based on results. In any case, a fee agreement, established at the beginning of the case, sets out the terms and conditions for the execution and remuneration of the legal service requested. A list of hourly rates is also provided.